Customer Testimonials
This is the best experience we have had when purchasing a new vehicle. Everyone was extremely nice and good to work with. Would do business again.
I’ve recently purchased 3 vehicles through Shelor and I would definitely recommend this dealership to close family and friends. They were so kind, honest and helpful.
Joey made the buying price extremely easy. He answered all of my questions and made sure to inform me about all of my buying options without being pushy. I 10/10 recommend buying from shelor and Joey.
Richard Morgan and his team were so wonderful. We have had family work with Richard many times so he was highly recommend for his kindness and customer service. Shopping on one of the busiest car buying days of the year is no easy task. However Richard and his team went above and beyond to let us test drive multiple vehicles on different lots, was patient with us in our car buying experience and questions, and offered us beverages when we needed it as we waited during each step of the way. Highly recommend Shelor Motor Mile and specifically Richard!
Always prompt always great service. They call and keep you informed every step of the way. They never do work without your permission first. Awesome.
Our sales person Pat Gemmell was on top of this one for sure! Both my wife and myself are disabled so this was greatly appreciate it as it saved a lot of time. Very pleasant experience all the way around.
I previously purchased a used Hyundai Accent here, which was a great experience and was an awesome little car. When I saw the 2021 Kia Seltos, I knew I wanted it! So, I went back and traded in my Accent. The process was simple and they took care of everything! Everyone was polite. Never did I feel like I was put on the spot, nor did I feel stupid for asking lots of questions. Brandon was awesome!!! He walked me through everything and put things into terms I could understand. So happy with my experience and my super sweet Seltos!
great people, great service, I have bought 4 vehicles there and have them all serviced there. Have not had a bad experience through 10 years,
Just a great place to buy a vehicle practically any type you want they have. They’re great people to work with will go out of their way to make sure you get what you want I will definitely be back when I’m ready to buy again I was very happy with the sales help from Michael and Brian and everybody there at the dealership was very helpful.
Tony Lopez was excellent to work with. He got us through the process quickly and was very professional. This was a very clean and professional environment.
Fast and exceptional service. Had to take my car in for a recall. They did the recall and inspected my car within two hours. Employees were helpful and pleasant.
Shannon smith went above and beyond to get us in our dream car, fast and quality service is what we received from shelor motor mile!
Very happy with the dealership and my salesman Claude Miles was the best he made the whole process easy I had been to other dealerships and spoke with several salesman and was stressed Claude made me feel at ease and walk away with a car I love
Joey Hess made this whole process very seamless. It was a pleasure buying a car from someone as knowledgeable as Joey. It was a pleasure
This was a great buying experience for us! Joey Hess was wonderful to deal with and made the stressful situation of buying a car, easy!
We had a great experience. Our salesman, Richard Morgan was very knowledgeable and professional. We will definitely be back when it is time to purchase our next vehicle.
I love it great service great customer service, very friendly answered all my questions I had over all there great. Would recommend there service to someone else.
easy to schedule appointments, quick attention at the service writer desk. nice clean waiting room. quick return of vehicle after service. provided a free car wash
Fast service, and they worked with me to get a great deal on a new car that was so much better than I expected. Awesome.
The car was special order and still was set for delivery without the extra equipment ordered. They did everything to make it right after the fact. The financing was a hard sell foe way too long.
Smooth and efficient transaction! Chris recommended the Kia Forte and our recent AAA magazine confirmed his choice and the quality of this vehicle. Thanks Chris!
They did a fantastic job for my state inspection. They were very friendly. I just didn’t like the fact that I had to wait for 2 hours when I had an appointment but other then that they did a fantastic job.
Awesome service department, great staff. Employees really care about customers. From management to cashiers. Shelor motor mile service is best place to go for service.
I bought a new car from Shelor. They were helpful, friendly, and knowledgeable from start to finish. Every aspect of the customer service was excellent. I highly recommend!
Very kind and helpful. Lounge was clean and comfortable. Wait time was exactly as stated. Very pleased with all aspects of the visit. Would have loved a cup of coffee!
Great experience once again! The customer relations are top notch and what I was looking for in a vehicle and price were met. This was my daughters first purchase and every one took their time to explain the process to her.She felt very comfortable.
Excellent experience would recommend Shelor Kia to anyone.. Excellent customer service.staff was friendly. Even waiting in the lobby safe distance was observed with plenty of space.
Love my new Kia! Chris Whiting was great to deal with. Great experience highly recommend dealing with Shelor Motor Mile if you are in the market for a new or used vehicle.
I really don’t know where to start. Today I got my 4th vehicle from Shelor. The first 3 times the service was GREAT!! The service this time around, all I can say is WOW and I most DEFINITELY mean WOW is the BEST way possible. I received a call last Friday (12/18/2020) from Josh, the sales manager. He asked if I would be interested in trading my current vehicle in. Josh said they had some specials going on. I told him that I have no problem listening to what’s going on. He said that he’d have one of his ...
Best customer service 👌 best people to work with and they made me feel at home thank you for being great customer service you can not ask for better people
Everyone was very nice and helpful. I had multiple things worked on and got everything done in a reasonable amount of time, at a lower than expected price!
Such a great service department! While traveling through, my family and I had an issue with our Sedona. It was near closing on a Friday and they took the time to check us out and make sure everything was good. The employees are courteous and helpful. My daughter forgot her jacket and they made sure to call us to let us know. This service department went out of their way to make sure we were taken care of and I'm extremely grateful for them. They gave us a peace of mind as we had been on the road for ...
I got the best customer service!! He was friendly and answered all the questions I had!!! I had my twins with me and he was patient with them too!
Ben Wolfe was awesome! He was very helpful throughout my ordeal of experiencing dealing with a total loss. I definitely would recommend him to anyone!
Everyone I talked to had excellent costumer service. They got me my vehicle back the next day. would recommend them to my family and friends.
I’ve been trying to get a new car for awhile now, Dedrick gave me a call and I went in as soon as I could. He was very professional and kind, he did everything he could to make sure I left happy! I would definitely recommend anyone to go to shelor! I’m so in love with my new car!
Service and selection was great and easy to deal with. With out the aggravation of sales reps following you around. We was asked if we needed help but we was left alone to shop. Very very good place to shop. Talking numbers with sales rep was fast and easy and straight to the point. I would buy here again without hesitation. Great job guys!!!!!!!!!!!!!
Overall experience was great!! Very friendly and knowledgeable! Wanted the color blue in my Kia k5 and Shannon Smith went to work to find one he had me one in a couple days!! Very satisfied!!
I had a really good experience they were very nice and helpful I really love my new car and appreciate all they did for me!!
Great experience, superb customer service and very timely, easy appointment - I was pleasantly surprised that my state inspection was free since I purchased my car at Shelor's - bonus! Thank you!
Great service friendly and helpful. Thank you for putting me in my Kia Soul love the car. Great on gas and smooth driving thanks guys
Tony kept me informed throughout the process involving my vehicle's diagnosis and repair. The repair was completed a few days sooner than I expected.
Great experience. Very professional and courteous. Explained everything in detail and made you feel comfortable in the waiting area. Had vehicle ready sooner than expected as well.
Staff was very helpful, and a very large waiting room so I was able to space out while waiting. Everyone wore masks which was reassuring.
First time buying a new car, and the experience was wonderful. They will always have my business. They are all so nice, and answer all the questions you have.
Every single individual we encountered at this dealership was friendly and provided excellent service. This was, by far, our best car purchasing experiencing ever. Thank you Kia Motor Mile!
Andy Millirons really came through for myself and my family, I recommend everyone to go see him if they are in need of a car!
As usual I was able to get a new car for exactly the payment I needed. Always a pleasure to deal with the people there!
Tony took great care of my KIA for its service today. He got me taken care of quickly and as always informed me of anything going on with my vehicle.
We have bought several vehicles here and have worked with Ben Wolfe each time. Always a great experience. Ben has always been efficient, considered our needs and has provided exceptional customer service.
When I arrived it only took 5 minutes for someone to greet me. Tony was the service manager and he was very professional and explained everything in detail.
Tremendous experience and customer service with salesman McKinley Forrest. All service was top notch, hassle and worry-free. Will definitely go back for all future vehicle purchases and HIGHLY recommend to anyone looking for a vehicle.
I had an excellent experience. Everyone was extremely knowledgeable and helpful. Each person also wore a mask and followed Covid guidelines very well. I felt very comfortable a
I had a great experience and McKinnely, he made sure I left with a car I love and in my price range. Very easy process.
I had a great experience buying my 1st brand new vehicle with a wonderful salesman McKinley Forrest. Great pricing and great customer service. I would recommend any that is looking for a new or used vehicle to purchase from shelor motor mile
We will always buy from Shelor. Great experience and wonderful salesman. Went above and beyond to make our car buying experience wonderful. Finance manager was great as well
I am so pleased with my Kia Sportage. I just had it serviced and everyone was very professional and very polite. I will be bring a friend up to see you in a few weeks to check on a new truck, Thank You all for your help and service.
it was well worth the 35 mile trip to do business with KIA. Smiles, friendly, cordial, smiles, cordial, friendly, smiles, cordial, friendly, smiles,smiles,smiles
The personnel at the Motor Mile were real nice and helpful. The service was wonderful. Even dealing with Covid-19 the service to my car took less time than they estimated. Could tell sanitizer was used after they serviced my car.
Personable and professional!! Considering the current pandemic, I was very pleased to find that seating had been arranged outside, with social distancing. I am sure that seating inside was similarly arranged! I was happy that people were wearing masks.
I brought a new Kia Sportage. From the time we got there we got excellent service. Our Salesman,Joey was "Awesome ". Thru the whole process from picking out my new Kia all the way to Financing it went smoothly!!! Thank-You Shelor Motor Miles for everything!!!
Claude and Bowie are top notch! Treated with respect and left with a new Kia Rio, and I love it! Will always shop at Shelor Motor Mile
Joey Hess was AWESOME! He made my experience with SHELOR MOTOR MILE a GREAT ONE! I LOVE MY KIA! Thank you for UNDERSTANDING my NEEDS!
The salesman that represented Shelor Motor Mile I would recommend in every way , although we did not purchase a vehicle there , he was the most courteous and understanding person to try and find a vehicle to meet our needs . If you visit the dealership ask for Ryan East!
Very professional dealership! What can I say this buying experience was extremely exceptional from beginning to end. I highly recommend this car dealership to anyone who is going to buy a car.
Staff are friendly and communitate well regarding wait time. The staff let me know what to expect. My service experiences are not frequent (which is good!), and I am well taken care of when my car needs service.
The customer service is excellent. My radio had an issue and they ordered me a replacement and put in in for me. The service center also has excellent customer service and a nice environment to wait on your vehicle.
Zack was such a delight to work with. He answered all questions without pressuring to buy. The entire financial process was a breeze as well and everything was made easy to understand. This is the second vehicle my husband and I have purchased from Motor Mile Kia and we have been highly satisfied with both.
My experience was highly a #1 experience... Great sales Person by the name of Daniel Paige would recommend him to anyone looking for a new or used vehicle.
I was very satisfied with the service. Everyone was very friendly and they helped me through my experience since this is the first new car I've ever bought. Would definitely recommend!
I came to Shelor because Ronnie Dean Echols works there and he has always given me a fair deal and I trust him. I highly recommend him and his staff.
The salesman was really great if Im there really economical car and it is honestly a really good deal and Im happy that I was able to get a car on a budget of a college graduate
2020 Suburban Andy Anderson was salesman, did an excellent job
Shelor has bee great to us for 15 years now, both in new and used vehicle sales and service!!
Had some work done on my Equinox. They were quick to get it done.
Had new tires installed on my vehicle. Good Service, fairly quick. Very satisfied. Dustin was great!
I came to Shelor yo buy a car, to replace my 2008 Honda. Josh in the Chevrolet dealership area was excellent! He was so nice and very easy to work with, I will send all my friends to see him.
Took my Cadillac (that I didn't buy from Shelor, by the way) to Shelor for inspection. More convenient because, while I did wait for it this time, I usually use the shuttle service. I have bought several cars from Shelor and even though I didn't get this particular car from Shelor, I have not taken it back to where I bought it for some time because I prefer Shelor's service.
Quick efficient service for a software recall. In and out in about 45 minutes.
Car buying takes entirely too long. Otherwise. Mike Munda.Alisha Haleand Ryan East were great to work with and Ryan has done well with follow up and Service
A very good experience. I have purchased five cars from this dealership over the years.
The experience of buying my brand new Kia was above and beyond measures!! Stacy went above and beyond to get the approval we needed!! Our salesman did every single thing he could to make sure I drove away in something affordable and what I truly would like!! Best Shelor experience yet!!
I was treated with kindness and respect from everyone. They were done in the time limit that they said it would take. Very pleased with service experience.
Great place. Couldn't ask for better service. Thank you.
McKinley was great to work with, and went above and beyond to make sure I left with what I came for! I was very pleased and definitely plan to work with him in the future!
Phenomenal service and exceptional customer service!
They did a great job replacing the alternator on my car and completed the job super fast.
I had several recalls that were taken care of 9/25/19. Very satisfied with service.
The whole staff was very professional and very knowledgeable They answered all my questions and was able to help me pick out the right truck for what I needed
Dustin was friendly and made sure we were informed with the status of the oil change/ tire rotation service. Great experience and I will continue to choose Shelor for my cars service needs.
Every part of this experience was great! Care was taken to satisfy my financial needs, vehicle needs and financing. I will definitely return when I need a vehicle again.
Couldnt have had a better car buying experience than the one I had with Erin over at the Chevy motor mile!
My salesman Tim Johnston was wonderful to deal with.
Everyone went out of their way to make me feel welcome. Very clean office. Lot is well kept. Liked your given to see mechanic area
Corrine was very friendly, helpful, and professional at motor mile Ford. She got both of our Focus's through both their recalls on our very tight and busy schedule and kept us up to date with what was happening through text messaging. It was great!
I had a nice visit for my first servicing on my Kia Forte.
All sales people were very friendly. The offers were reasonable, and they were very accommodating with a variety of financing scenarios to help us make the best decision.
Everything went well and service personal kept me informed while I waited. Very happy with all of my experience with Shelor.
Friendly and knowledgeable staff, excellent facilities
Cameron was very polite and efficient. Service was completed within the time frame he stated it would be.
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