Customer Testimonials
Very friendly. Did the work within the estimated time. Returned the car in a clean condition
Ben Wolf is the best salesman ever he works with you so you get what you want
We needed a new car fast. Joey took care of us. The process was easy, I had peace of mind during the buying experience. Joey did a superb job educating us about the Kia Telluride. I would definitely recommend him!
Had zero problems took care of issues and was right on the dollar with the estimate!
All was great but the time it took was unreal, eight hours to purchase a vehicle
Had the 15,000 mile service and state inspection on my Kia telluride. As always, Tony was great, and the entire experience was pleasant. My car was done faster than expected, and everything was handled in a most polite and professional manner.
The salesperson at Shelor Kia was courteous, helpful, and informative. The deal was completed faster than other times that I have shopped there.
Tony has helped me multiple times, and he is always very friendly, courteous, professional. On my last visit, I had a few questions about the settings on my car, and he took his time to help me answer my questions and walked me through it on how to change the settings. Tony provided me with an estimated time for my car to be ready, and I had my car finished quicker or close to the estimated time. Overall, I'm very satisfied with the service.
Both Ben and Richard were very helpful and highly recommended them both!! Very pleased happy!!
It was a wonder experience! Troy was very helpful and made it so very easy to purchase this awesome vehicle. We would definitely recommend Shelors to friends and family!
It was very great and really great service. Will for sure be shopping here again thanks
We had a very pleasant buying experience everyone was very helpful, friendly and very knowledgeable.
Tony was great to work with , they had my vehicle finished quicker than expected good service
Very helpful and knowledgeable about Kia Sportage vehicles. No pressure at all during our shopping experience. Once we did decide to make purchase paper work to complete thr buy process was a breeze. Great place to buy a new car
SERVICE WAS VERY PROFESSIONAL, COURTEOUS, AND KNOWLEDGEABLE. APPOINTMENT WAS MET ON TIME, WAITING ROOM VERY COMFORTABLE AND CLEAN, THANK YOU
Great salesperson Great service Great finance person everything was handled right and explained anything wrong with the vehicle was taken care of and everything about the vehicle was explained Thanks
Patricia G was very nice of my wife and I had great knot of fir to process paper work , Acted very professionally in all areas of her job
It's the very good place we've bought a lot of vehicles off a Shiloh marumale. I would recommend them to everybody, thank you again.
Great service Josh.V is a awesome guy got the car in in a reasonable amount of time
Courteous, helpful, friendly, outstanding, excellent, kind, go out of the way to find the best deal on a car, very businesslike,
The employees are friendly and helpful, they checked me in and told me where to wait, the waiting area was spacious and comfortable
Dorian helps me a lot in every details of my car. He is very responsive in every inquiries, emails and text and every questions I ask. He really handled me very well and took care of everything. A really honest and excelllent agent with good customer service.
Steve was extremely helpful and made my first time buying a car easy! He was very thorough in describing the details of the car. I recommend him to everyone!
I purchased n get serviced every time. Excellent service, knowledgeable n outstanding staff. Most pleased.
Very pleased with the timely manner in which the vehicle was repaired after the ok was given to replace the engine under warranty.
The dealership alone went above and beyond to make sure they done everything possible to find us a vehicle suitable for our teenage daughter.
Always have exceptional customer service. Very knowledgeable and helpful answering any questions I have. Keeps me coming back.
Angel did a wonderful job from time I checked in and out very professional and personal.
No pressure dealership All staff new their job worked with you to make the deal I would recommend dealership to friends
Very professional and very nice people. They work with you very well to get what you need. I would highly recommend Sheilor Motor Mile in Christiansburg.
Great service and friendly staff. Service was completed on time. Drop off and pick up was easy.
The dealerships adviser Tony communicated well with us. Only complaint is that after driving the car home, the check engine light came on.
My service consultant Tony Lopez was outstanding and made a point of keeping me informed when my car was in for repairs. He was helpful and friendly and his efforts to keep me informed was appreciated given how busy he is during the day
Troy was great to work with. Super nice guy.I would highly recommend him and Shelor.
Excellent service, motor mile does great work and the customer service is excellent. Thank you Tony
Everyone was very helpful and friendly. Very knowledgeable and easy to deal with. I would buy from motor mile Kia again.
Personable and competent service, with obviously considerate management; after dropping my Kia off at the service center, I had the experience of catching an Uber to pick up my car late after closing time, asking the staff if they could leave the key in the car when they went home for the day, and *actually* finding my key in my car when I arrived. Always a relief when management understand that staff & customers want to be able to treat each other like human beings.
Usually have good service! Last visit felt like the guy I dealt with was abrupt! Also don’t understand why you can go have the engine light checked free at advance auto,etc, but go to the dealer where you bought car and have to pay $130????
Tony and Charlie were great to work with. My car was serviced promptly and professionally!!
They got me in and out really quick and was informative the whole way through!
Always very helpful and friendly. Easy to work with. The best dealership I’ve gone to.
Tony in the Kia service department is wonderful. I feel that he really enjoys his job and taking care of customers. He is friendly and doesn’t try to put more services in than exactly what you need. He made sure my car was taken care of and washed.
Very friendly to talk with. Most guestions had positive responses on the we were talking about.
Great cars and great staff! A phenomenal shopping experience everytime!! Highly recommend coming here for all your car needs!
Very friendly to me ,they were very patient, easy to talk with,the presentation too a little longer than l would have liked.
They have helped me get into a car and has always been able to help me when I needed it
Brought my car in for service, the staff and technicians were super friendly and knowledgeable.
I’ve always used Shelor Motor Mile for my cars, Steve went above and beyond!
The best thing is the sales people have got my last four cars there will go back every time
Beth was great and easy to work with. I would highly recommend her for your next vehicle purchase.
Good service. Tony was very helpful and informative. Took very little time to get checked in.
Shelor provides Great customer service and quality work. I've been going to Shelor for about 20 years and will keep going.
Salesman was a very nice and helpful person. He sat in my new car and explained every detail of the car.
Charles did a great job working with us to meet our needs.I would recommend him to my friends.
Benjamin Vance was nice and friendly and met all our needs we wanted in a vehicle. . Would recommend anyone to talk to him about your vehicle selection. Great service personnel!! Would highly recommend Shelor Motor Mile to anyone.
Tony was very kind and my recall repair was done quickly! Only issue is the building in a odd place
Pat was amazing to work with. I am glad my sister sent me her way. She was patient, fast (knowing I had to be somewhere, worked with where I didn’t want my payments to go up to. I couldn’t ask for someone better
We was treated with the upmost respect during our time at that dealership keep up the good work
It was a very good service, and I just have to say thank you for everything
they on time with appointment went right in hook us up with offing the part we needed that’s why I’m a returning customer
Respectful, Professional, Fair pricing and extremely easy to deal with. I was dreading the experience and but was delighted . Bowie and Joey were a delight to deal with
Excellent! Ms. Miles and Troy were wonderful. I would highly recommend them to anyone looking for a car.
Everyone was very kind and informative. From the chat online to the staff at the dealership. Both Steve and Morris were patient and helpful with all my questions. I would recommend Shelor motor mile to all my friends.
Thank you guys for getting me in as early as you did. I always have a tendency to forget to call to set up my appointment.
Great sales staff. Honest and friendly. Gentleman who done the financial paperwork was great also
Made sure to keep me up to date with what was going on with my vehicle. Great communication
My experience of purchasing a brand new Kia K5 was great. I loved working with sales representative Benjamin. He was super helpful with great communication skills.
The service was excellent! They diagnosed my car and had it fixed in under 24 hours!
Great service and Stacey treats you like family! Go see Stacey for your vehicle service needs!
Had a 1:00 appointment car was taken in as soon as I got there and I had it back in about 30 minutes
Jay and everyone worked very hard on getting us in a vehicle!! Love our new car!! Everyone was great and we appreciate the hard work and extra time put in!!!
Went in for oil change and Tony was a tremendous help through the whole process. Very professional and on top of it. Will definately be back for any other service my Kia needs. Thanks for everything.
Good prices and wonderful customer service and very understanding with my situation. Very happy! Thank you
Was able to help me get back into another car after my previous one was total loss after just 16 days
They was very persistent on getting me in a car. The warranty is great and so far I like my car. My agent was great to work with, thank you McKinley
Everyone was friendly and fast service and everyone done a great job. I would recommend to someone else
Steve Feeny was very professional and helpful. Darren explained all our options for the best vehicle protection. Will be happy to recommend this dealership to others.
If you’re in need of a service advisor seek Tony Lopez always pleasant and great to work with
I was satisfied with service as my service was completed ahead of scheduled time stated.
Always good service and maintenance. Servicing my Kia for 13 years with quality care!! Thanks.
Tony was friendly. My service was superb Shelor will always have my business Clean waiting area Service was quick and efficient
The salesmen were very professional and helpful Very knowledgeable of the car. Went out of their way to make sure we had the best experience possible.
No pressure buying, very informative with car options would recommend the dealership to my friends
Great service everything done well service done in good time services lady was great to work with very happy with the help and service
Nicole and the Shelor team helped me to purchase a new vehicle in an efficient manner while making sure I was aware of all my options and providing clear and comprehensive details at every step of the process. A super friendly staff and great service!
Very friendly and helpful! McKinley and Brandon worked diligently to find the car best suited for me. Recommend all business through them!
It is always clean the staff is always nice and polite and Tony is always very friendly and helpful when I come there I couldn’t ask for a better staff member
Everyone we dealt with was attentive and friendly, they also worked hard to get us into a vehicle we liked and could afford.
TLDR: Great Experience at Motor Mile KIA and with my service person Stacey. I was on a roadtrip and had a headlight go out. Surprising to me was this was no longer replaceable without a service visit. With the days so short this was going to greatly impact my multi-day trip - stopping before dark or operating my vehicle in an unsafe manner. My local dealer had no appointments available and was too busy to take me as a walk-in. I made a list of the six KIA dealerships along my 13-hour route. I made plans to stop short of ...
Tony went out of his way to take care of us Big thanks to him
My salesman was very helpful in my experience thanks Benjamin for the help in getting my Ram
All of the staff were extremely helpful. Steven was amazing to work with as he went at my pace and answered every question i had! He made it a very smooth and easy process!
Good customer service. Good step by step process. Easy to work with on this transaction
Had an issue while visiting from out of town and they were able to fit me in and resolve the issue in a timely fashion
